Recently, the National Health Commission issued the "Key Work Plan for Deeply Implementing the Action Plan for Further Improving Medical Services in 2019".

The "Plan" lists 10 specific tasks, including scientifically establishing an appointment diagnosis and treatment system, improving the telemedicine system, promoting the mutual recognition system of results, promoting regional medical card, strengthening anesthesia medical services, promoting multidisciplinary diagnosis and treatment services, enriching the connotation of daytime medical services, continuously optimizing emergency and first aid services, improving the quality of elderly care services, and carrying out pharmaceutical services for long-term medication.

The "Plan" requires that the appointment time should be accurate to 30 minutes to avoid repeated queues caused by outpatient appointments. Scientifically and reasonably arrange the appointment time to avoid late night and early morning appointments. Tertiary hospitals with conditions should actively establish telemedicine centers and promote the "grassroots examination, superior diagnosis" model. For chronic diseases such as diabetes and hypertension, a continuous telemedicine service platform should be built between medical institutions and patients at home. Urban medical groups should build information platforms, take the lead in implementing a one-card system within the group, and strive to achieve information sharing of electronic health records and electronic medical records. Hospitals are encouraged to open anesthesia clinics and pain clinics, and hospitals with conditions should explore the establishment of outpatient painless diagnosis and treatment centers and children's sedation centers. Promote national multidisciplinary diagnosis and treatment pilots and innovative pilots for TCM diagnosis and treatment models, and explore the establishment of clinical diagnosis and treatment centers for difficult and complex diseases. Promote multi-professional joint diagnosis and treatment of TCM and comprehensive treatment of TCM, and carry out pilot projects for classic wards.

The "Plan" proposes to take the lead in sharing medical tests, medical imaging, pathological examinations and other materials and information within the medical alliance. Regions with conditions can introduce third-party insurance and establish a risk-sharing mechanism for mutual recognition of inspection and test results. The second batch of day surgery diseases will be studied and determined, and day surgery disease diagnosis and treatment standards and day surgery center management standards will be formulated. Explore the establishment of a joint medical and nursing clinic and a hospital-community integrated postoperative wound management center. Strive to gradually establish a critically ill patient treatment system based on the "five major centers" and a pre-hospital and in-hospital information sharing network in various places by 2020. In addition, establish an elderly care service system, formulate and improve elderly care service guidelines and standards, encourage areas with conditions to increase the number of nursing homes (stations) and nursing centers, and actively open home beds.

While continuously improving patient satisfaction, the "Plan" requires continuous improvement of the working environment of medical staff, as well as logistics support conditions such as dining and security, and improvement of basic living facilities such as duty rooms and shower rooms to improve hospital employee satisfaction.